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Terms of service

Terms of Service

Last Updated: [DATE]

Welcome to [Buy-Buddy]. These Terms of Service (“Terms”) govern your access to and use of our website, online store, products, and related services available through [WEBSITE URL].

By accessing our website, creating an account, placing an order, or purchasing a product from us, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.

1. General Terms

By using [Buy-Buddy], you confirm that you are legally capable of entering into a binding agreement under applicable law.

You agree to provide accurate and complete information when creating an account, placing an order, or communicating with us.

We reserve the right to refuse service, cancel accounts, or restrict access where reasonably necessary, including in cases involving fraud, abuse, unlawful activity, or violations of these Terms.

2. Account Terms

Certain features of our website may require you to create an account.

You are responsible for:

  • Providing accurate and current account information.

  • Keeping your login credentials confidential.

  • Maintaining the security of your account.

  • Not allowing unauthorized individuals to use your account.

  • Informing us promptly if you believe your account has been compromised.

You are responsible for activity carried out through your account unless caused by circumstances for which you are not legally responsible.

We may suspend or terminate accounts that violate these Terms or applicable law.

3. Products and Product Descriptions

We make reasonable efforts to ensure that product names, descriptions, images, specifications, colors, sizes, prices, and other information displayed on our website are accurate.

However, minor differences may occur due to:

  • Screen or device settings

  • Product photography and lighting

  • Manufacturing variations

  • Packaging changes

  • Updates provided by manufacturers or suppliers

We do not guarantee that every product image or description will appear exactly the same on every device.

Where applicable, product availability, specifications, and other information may change without prior notice.

4. Pricing

All prices displayed on our website are stated in Indian Rupees (INR) unless otherwise specified.

Prices may change from time to time without prior notice.

The applicable price for your purchase will generally be the price displayed at the time you place your order, subject to correction of obvious pricing errors and applicable law.

[Specify whether product prices include applicable taxes/GST: e.g., “Prices displayed include applicable taxes.”]

Shipping charges, COD fees, or other applicable charges will be displayed during checkout where applicable.

5. Payment

We may accept payment methods including:

  • Credit and debit cards

  • UPI

  • Net banking

  • Digital wallets

  • Cash on Delivery (where available)

  • Other payment methods displayed at checkout

Payments may be processed through third-party payment providers.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

We reserve the right to verify transactions and take reasonable steps to prevent fraudulent or unauthorized payments.

If a payment is declined, reversed, disputed, or otherwise unsuccessful, we may cancel or suspend the related order until payment is successfully completed.

6. Order Placement and Acceptance

Placing an order through our website constitutes an offer to purchase the selected products.

After placing an order, you may receive an order confirmation. This confirmation does not necessarily mean that the order has been finally accepted or that the products are guaranteed to be available.

We reserve the right to accept, decline, limit, or cancel an order where reasonably necessary, including where:

  • A product is unavailable.

  • There is an obvious pricing or product-information error.

  • We suspect fraud or unauthorized activity.

  • The order appears to violate these Terms.

  • Shipping to the provided address is unavailable.

  • There are circumstances beyond our reasonable control.

If we cancel an order after payment has been received, we will process the applicable refund according to our Return & Refund Policy and applicable law.

7. Shipping and Delivery

We ship orders according to our Shipping Policy.

Estimated delivery dates or timeframes are provided for convenience and may vary due to courier delays, weather, public holidays, remote locations, transportation disruptions, incorrect addresses, or other circumstances beyond our reasonable control.

You are responsible for providing an accurate and complete delivery address and ensuring that someone is reasonably available to receive the shipment where required.

For more information, please review our [Shipping Policy URL].

8. Returns, Exchanges, and Refunds

Returns, exchanges, cancellations, and refunds are governed by our [Return & Refund Policy URL].

Eligibility may depend on the product type, condition, return timeframe, and reason for return.

Nothing in these Terms is intended to remove or restrict any consumer rights or legal protections that cannot lawfully be excluded under applicable Indian law.

9. Prohibited Uses

You agree not to use our website or services for unlawful, fraudulent, abusive, or unauthorized purposes.

You must not:

  • Violate any applicable law or regulation.

  • Use the website to commit fraud or facilitate fraudulent transactions.

  • Attempt to gain unauthorized access to our website, systems, accounts, or databases.

  • Interfere with or disrupt the operation or security of our website.

  • Introduce viruses, malware, malicious code, or other harmful material.

  • Scrape, copy, reproduce, or commercially exploit website content without authorization.

  • Use automated systems to access the website in a way that causes unreasonable disruption or load.

  • Impersonate another person or provide false information.

  • Attempt to obtain products, discounts, refunds, or benefits through deceptive means.

  • Use our website to infringe intellectual-property or other legal rights.

  • Resell our products or services where such activity is prohibited by us or applicable law.

We may take appropriate action where prohibited activity is identified.

10. Intellectual Property

Unless otherwise stated, content appearing on [Buy-Buddy], including logos, trademarks, text, graphics, photographs, designs, product content, website layout, and other materials, is owned by or licensed to us.

You may access and use the website for personal, lawful shopping purposes.

You may not reproduce, distribute, modify, publish, sell, or commercially exploit our content without our prior written permission, except where permitted by applicable law.

11. User Reviews and Content

If you submit reviews, photographs, comments, feedback, or other content to us, you confirm that you have the right to submit that content and that it does not violate applicable law or another person's rights.

By submitting content, you grant [Buy-Buddy] a non-exclusive, royalty-free, worldwide license to use, reproduce, display, and publish that content for legitimate business and promotional purposes, subject to applicable law.

We may remove content that is unlawful, misleading, abusive, offensive, fraudulent, or otherwise inappropriate.

12. Third-Party Services and Links

Our website may use or link to third-party services, including payment providers, delivery companies, analytics providers, social-media platforms, and other service providers.

Third-party services may have their own terms and privacy policies. We are not responsible for the independent practices of third-party services except to the extent required by applicable law.

13. Disclaimer

We make reasonable efforts to keep our website operational and information accurate. However, the website and its content may occasionally contain errors, interruptions, or temporary unavailability.

To the maximum extent permitted by applicable law, we do not guarantee that the website will always be uninterrupted, error-free, or completely secure.

Nothing in these Terms excludes warranties, guarantees, consumer protections, or other rights that cannot legally be excluded under applicable law.

14. Limitation of Liability

To the maximum extent permitted by applicable law, [Buy-Buddy] and its owners, employees, representatives, and service providers will not be liable for indirect, incidental, special, consequential, or punitive losses arising from your use of the website or purchase of products, except where such liability cannot legally be excluded.

Where permitted by law, our total liability relating to a particular purchase will be limited to the amount actually paid by you for the relevant product or order.

This limitation does not apply to liability that cannot lawfully be limited or excluded under applicable Indian law.

15. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, costs, and reasonable expenses arising from your unlawful use of the website, violation of these Terms, fraud, or infringement of another person's rights.

Nothing in this section requires you to indemnify us where such requirement would be prohibited by applicable law.

16. Suspension or Termination

We may suspend or terminate your access to our website or services where reasonably necessary due to violations of these Terms, fraudulent activity, security concerns, unlawful conduct, or other legitimate business or legal reasons.

Termination will not affect rights or obligations that arose before termination.

17. Changes to These Terms

We may update these Terms from time to time to reflect changes to our business, products, services, technology, or applicable legal requirements.

Updated Terms will be posted on this page with a revised “Last Updated” date.

Your continued use of our website after changes are posted may constitute acceptance of the updated Terms, to the extent permitted by applicable law.

18. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Subject to any mandatory consumer-protection rights or dispute-resolution requirements that apply, disputes arising from or relating to these Terms or your use of [Buy-Buddy] shall be subject to the jurisdiction of the courts at [CITY, STATE, INDIA].

Nothing in this section prevents a consumer from exercising any mandatory legal right or remedy available under applicable Indian law.

19. Contact Us

If you have questions regarding these Terms, products, orders, or our services, please contact us:

[Buy-Buddy]
Email: [buybuddy@gmail.com]
Phone: [PHONE NUMBER]
Website: [WEBSITE URL]

Thank you for shopping with [Buy-Buddy]. We appreciate your trust and look forward to serving you.